Cindy Allen-Stuckey: What Needs to Change? Attitude or Behavior.

Cindy Allen-Stuckey, shares that managing an employee with a “bad attitude” isn’t easy. But YOU can’t change their attitude! Their attitude is theirs & theirs alone to change – just like your attitude is yours & yours alone to change. But what you can change is behavior. Tune in for tips on how to do that.

 
For more information visit Cindy’s website at Making Performance Matter.

Meet Cindy Allen-Stuckey

Cindy Allen-StuckeyHave you ever been in an organization and heard the leaders say, “our employees don’t get it”?  Maybe you’ve also heard employees say, “management just doesn’t get it”.  Cindy Allen-Stuckey, CEO of Making Performance Matter, helps everyone in an organization “get it” by connecting employee performance to business results.  Cindy uses each business’ initiatives and goals to develop customized and innovative solutions, so that every employee’s time is spent on relevant tasks that drive the business.

Cindy is passionate about enabling organizations and individuals to reach their fullest potential.  With advanced degrees in both education and management and certification using ASTD’s Human Performance Improvement Process, Cindy has a history of proven results at three global organizations.  She also has developed and facilitated a range of classes from GED classes through college courses.  Cindy is most excited when she’s collaborating with other to solve problems in performance management, organizational development, and training/development.
Watch other episodes by Cindy Allen-Stuckey of Making Performance Matter: Connecting Employee Performance to Business Results.

3 Comments
  1. Cindy, I always appreciate your videos. You have a real knack for getting to the facts and right to how to fix a process. This episode is no different—you state it so simply “You can’t change their attitude.” It is difficult but going into a conversation with the right mindset about the differences between attitude and behavior is great advice. Thank you!

  2. Cindy, I love how you contrasted the right way to talk with an employee about being tardy and the wrong way. In demonstrating the right way, you were succinct and to the point. No soft-stepping the issue. If I were that employee, I would have gotten the message loud and clear as to what you expect of me starting tomorrow.

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