If You Want Better Answers, Ask Better Questions

Have you ever asked someone a question and he responded either “yes” or “no”? Maybe you wanted that person to give you an answer that indicated he actually had to think. In this episode of Making Performance Matter, Cindy provides 3 tips for asking better questions that get the other person to think.

For more information visit Cindy’s website at Making Performance Matter.

Meet Cindy Allen-Stuckey

Cindy Allen-StuckeyHave you ever been in an organization and heard the leaders say, “our employees don’t get it”? Maybe you’ve also heard employees say, “management just doesn’t get it”. Cindy Allen-Stuckey, CEO of Making Performance Matter, helps everyone in an organization “get it” by connecting employee performance to business results. Cindy uses each business’ initiatives and goals to develop customized and innovative solutions, so that every employee’s time is spent on relevant tasks that drive the business.

Cindy is passionate about enabling organizations and individuals to reach their fullest potential. With advanced degrees in both education and management and certification using ASTD’s Human Performance Improvement Process, Cindy has a history of proven results at three global organizations. She also has developed and facilitated a range of classes from GED classes through college courses. Cindy is most excited when she’s collaborating with other to solve problems in performance management, organizational development, and training/development.

Watch other episodes by Cindy Allen-Stuckey of Making Performance Matter: Connecting Employee Performance to Business Results.

  1. Getting people to think and not respond with a simple yes or no is a real communication artform, thanks for the great tips, Cindy! These tips are appropriate whether you’re communicating in business or personal situations, excellent!

  2. I know if I’m remembering the 5 “W’s” and the 1 “H”, my questions will get better answers that are useful to me and my customer.

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